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| Thursday, October 22, 2009 |
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Join us in welcoming Sri Shivananda to the Developers Program
Hi everyone,
I'm Kumar Kandaswamy, and I'm pleased to announce that we've named a new leader for the eBay Developers Program. Sri Shivananda, an experienced eBay veteran, was recently named Senior Director of Platform at eBay. In this role, Sri leads the eBay Developers Program as well as the Tech and Application Platforms. I will continue my involvement with the program and will be reporting into Sri, who will set the strategy for the teams.
We were lucky enough to get Sri when Half.com acquired Deja.com in Dec 2000. Since then he has worked in various engineering roles at the company including roles in operations, product development and architecture—the most recent of which was as head of Architecture.
During his time in architecture, he worked on helping create new solutions for various business & technology features while architecting for scalability, availability and reliability at Web scale. In this role, he was responsible for driving the technology strategy of the eBay marketplace. In addition, over the last 9 months, he has been a strong advocate at eBay to create features as re-usable services.
One fun fact about Sri, he's multi-lingual. He understands 5 languages, speaks & reads 4, and writes 2. So feel free to drop him a line to say "bonjour."
I know I speak for the entire program when I say that Sri is a great addition to the team, and we look forward to working with him to make this the best time yet for developers building applications with eBay's API platform.
With that, I'll introduce Sri.
-- Kumar Kandaswamy
Excited about joining the eBay Developers Program
Hi all,
I'm Sri Shivananda, Senior Director of Platform at eBay, and the new head of the eBay Developers Program. I've been admiring this program from afar and I'm thrilled to be able to join Kumar and the rest of the folks here who have made this program a success. We're up to almost 100,000 members now! I look forward to meeting you all and working with you to ensure your success.
Since I'm new to this role, I'm going to hold off on announcing any new plans until I've had a chance to speak with developers and make sure I'm making the best decisions for the program and your opportunities with the eBay marketplace.
What I can share is that I am 100% behind the vision that Mark Carges provided in the eBay DevCon 2009 Keynote we hosted here at our headquarters in San Jose. That vision is to speed innovation and continue to support the platform to enable more flexible development for internal eBay developers and for API developers like you.
As an example of what we're working on, we recently launched Selling Manager Applications that provided third-party developers direct contact to sellers looking for useful tools to grow their businesses and make them successful.
I'd love to hear your questions and comments, and I invite you to drop me an email to introduce yourself at sri AT ebay DOT com or follow me on Twitter @srishivananda.
Thanks and I look forward to working with all of you!
Sincerely,
Sri Shivananda
Video Interview with 2009 eBay Star Developer Award Winner Seller Machine CRM
"It's not just the one DSR -- if you fix that one {customer communication} DSR, then all the other ones just follow. Once you've built a relationship with that buyer, then they go out of their way to leave 5 stars every time." -- E.J. Bantz of BengalOne on how eBay sellers can boost their detailed seller ratings
Bantz joined us in June for the eBay Developers Conference 2009 at eBay's campus in San Jose to discuss his recent win in the highly coveted DSR Rockstar category of the eBay Star Developer Awards. The detailed seller rating system is based on a one-to-five-star scale. Five stars is the highest rating, and one star is the lowest.
Bantz discusses how he learned about the demand for his Seller Machine CRM tool as a seller on eBay. His Seller Machine CRM tool was built on the simple discovery that when sellers monitor when packages are received and follow up with buyers in e-mail after they receive their package, you build a relationship that positively impacts all of your DSRs and saves you a lot of hassle. "What I was finding as a seller was that if I could be more proactive in my customer service, then I ended up reducing the number of negatives I would receive."
Watch our interview with E.J. filmed on location at eBay DevCon below (clip is 5:32 in length).
- Delyn
eBay Architecture talk on the eBay API Platform @ SDForum, 10/28 in Palo Alto
Join Farhang Kassaei, eBay's Lead API platform architect on Wednesday, October 28th, @ 6:30pm in Palo Alto for a talk on the technical challenges and issues solved to create the latest updates to the eBay API Platform, hosted by SDForum.
Participation is one of the important principals of Web 2.0. To encourage participation often Web 2.0 sites adopt an "open" strategy: Allow your developers to build the application for your end user. Architecturally, this approach is radically different than the traditional architecture where the entire site is built, deployed and operated by an internal team. Some of the aspects of architecture that should be examined in any open architecture are:
- Overall System Architecture
- Deployment
- Development Cycle and Testing
- Dependency Management and Graph
- Security
- Performance
- Domain Specific API
- Events and Messaging
- Internationalization
- State Management, Data Access
This talk will focus on how eBay dealt with these challenges when it opened its Selling Manager Applications platform to developer community. Get details about the talk here. Join Farhang at SDForum on 10/28!
- Delyn
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